Sony Complaint

Sony Complaint

ADVERTISEMENT

SONY going down the drain


I have been previously an avid purchaser of Sony products personally and for my business, cameras, computers, TVs, ebooks, etc. A Sony sales representatives recently took my computer order and confirmed my order but do not advise me that the operating system ordered was not available on this computer nor did they provide other options. Sony just provided another product without communicating to me. When I attempted to correct the matter withhout returning the computer. Sony representatives said I could repurchase the product elsewhere. They also advised me that they do not care about client's repeat business or client loyalty. Also, if you plan to use your warranty or attempt to contact customer service about error in the product received plan to be transferred to a minimum of four people and spending an inordinate amount on the phone.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Sony
SUBMIT a ticket
for Sony
WATCH videos
for Sony
More Sony Reviews and Complaints MORE reviews and complaints
for Sony

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Sony reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team