Sony Complaint

Sony Complaint

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Sony kdf-4250a10 - Sony TV


Well, here goes. I've been a loyal Sony customer for many many years. The first two TV's I inherited when my uncle and grandmother passed away in 2000. One was a 32, the other was a 36. They both worked great for years and finally the shells (the plastic outer part of the tv) dis-intigrated into a crumbled mass of glass and plastic when we tried to move them. I thought, well, they were old at that point. (they probably would continue to run if the outer casing didnt crumble). Then when I got married in 2003 my wife and I bought a new 60'' projection tv and a str-de485 surround sound system. 3 years ago (it made it ten years)the projection tv came up with some funny red striped lines that started wiggling all over the screen, I think green too come to think of it. Anyway we put our STR-de485 in the garage and relied on another set until we could afford a newer one. That time hasn't come but my brother in law, as fortune would have it had a Sony Grand Wega E42a10 and didnt want to pay storage for it anymore so we got to use it as our primary. Well, joy turned to dissapointment as it smelled like it was burning or something and the lamp went out. I bought a new one last week on ebay and replaced it, now it still smells? (emits a plastic smell) I brought the STR-de485 and tried to hook it up for two days to the grand wega. I only get surround sound on local channels, not netflix through a roku box or through a new bluray player. I cant find any information on how to actually get to the settings up the tv to allow an optical output and the receiver to allow an optical input. I have only purchased Sony cameras, sony bloggies, sony handicams and have always loved them, but I am feeling a little bit bummed overall at this point. I have enjoyed sony products for soo long, but, for now it's solong Sony.


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